This IT Consulting Services business delivers UK IT Infrastructure Services across the Datacentre and Project Management arena and required varied expert skills across the Infrastructure technology stacks. The customer experienced difficulty internally around building a sustainable cost effective resourcing model that complemented and faced the challenges presented by the customer – speed to market and trusted associates. The customer had minimal resource management tools, no centralised skills matrix visible to the business community and no record of previously completed projects to support compliance and governance – all of which was imperative to the successful delivery of consulting services with speed and quality.
SATIGO Infrastructure Services, built and created a Real Time hosted Platform (via AWS) which was delivered as a free resource management tool to enable our customer to access a portal – BENCH, with features across Associate Availability, Cost, Skills, References, Vetting, Security Checks. These associates were then aligned to key customer projects through project forecasting in line with customer demand. This vastly improved the speed of engaging people onto projects, build a deeper and greater skill set across their consulting division and allowed the Sales team to confidently win new business knowing they had a flexible resource model in place to complement their core team and deliver to their customers.
Customer gained Free Resource Management Services – ensuring a cost saving across their resourcing team.
Customer out delivered competitors on their largest key customer accounts and grew the business by 200%
- 47 Referenced and vetted consultants now available
- 32 billing consultants deployed into customers
- 200% business growth
SATIGO hugely improved our consulting services capability. BENCH is an excellent tool I can always trust to deliver the goods when I need to engage known associates from BENCH, they’re skilled, vetted, in budget and available to deploy against demanding customer needs.